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Completed Evaluation Form
Event Date:
Thursday, 9 October 2014
Event Type:
wedding
Venue:
Farnham Castle - Farnham, Surrey
Submitted On:
Monday, 10 November 2014
Wedding evaluation
About Brian Mole Weddings
How did you hear about me?
Google
What made you choose me for your wedding?
We had the initial meeting and felt comfortable straight away that Brian would provide a first class service in the relaxed style we were hoping for.
About your day
Which services did I provide you for your wedding day?
DJ for the evening party
Ceremony music production
Background music production
Microphone & PA for the speeches
Monitor for slideshow or video presentation
Wedding letterbox hire
Master of ceremonies
Mood uplighting
Starlit dance floor hire
Did I arrive on time?
Yes
No
Was I dressed appropriately?
Yes
No
Was the equipment used neat and tidy?
Yes
No
Was the sound quality
Excellent
Ok
Poor
Was the volume level
Perfect
Too loud
Too quiet
Was the lighting
Perfect
OK
Poor
Did I play your requests?
Yes
No
My customer service
How were the planning meetings?
Very useful
Useful
Not useful
How useful was the online music selection tool?
Excellent
OK
Poor
Didn't use it
How do you rate my customer service?
Excellent
OK
Poor
Will you recommend my services to others?
Yes
Maybe
No
How do you rate the overall experience of using Brian Mole Weddings?
Excellent
Your comments
How would you describe how you feel about your wedding day?
The day really couldn't of gone any better (perhaps without the storm). All the suppliers we had chosen were outstanding and made us feel very special on the day. Nothing was too much trouble and timings were flexed as and when needed. Brian and the venue worked seamlessly together to make sure any changes on the day that were needed were carried out without disruption to the rest of the day. On a more specific note though Brian really did make the day for us, he was always there in the background whenever anything was needed prior to the reception and once things got going managed to create an uplifting atmosphere (our reception entrance was brilliant) but in the informal and relaxed manner we were after. The advice cards he provided were enjoyed by everybody there and the speeches introduced without the big build up that could create nerves. The evening music was brilliant and Brian was able to create and maintain a great buzz on the dance floor. The lighting provided was also first class and everybody commented on how great the venue looked. All in all we had an amazing day and wouldn't of changed anything.
Do you have any useful advice to share with other couples who are planning their wedding?
Thank you
Thank you very much for taking the time to complete this, the information allows me to help new clients see what I offer, and make improvements to my service offering. Brian x